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BCPG ltd, Caradine pianos Privacy Policy

Information about you

BCPG Ltd holds the following personal data for clients which can include:



Contact phone numbers

email address


Insturment information

Order History

The date held is for internal use only which includes BCPG book keeping software, compyn diary system, customer database, piano resoration and service records.

BCPG will not pass on your personal data to third parties (without first obtaining your consent). All data is controlled and processed by Barry and Roberta Caradine.

This information is held for the life of each instrument. You have the right to request a copy of the information that we hold about you. You can wihdraw or change your consent at any time by contacting Roberta Caradine at BCPG Ltd, Unit 1 Crestland Worsk, Bull Lane Industrial Estate Acton SUFFOLK, co10 0bd or If requested the data will be removed and destroyed. Please not that all processinf of your personal data will cease once you have withdrawn consent, other than required by law, but this will not effect any personal data that has already been processed prior to this request.


We do our best to ensure that any perosnal data given to us by you is protected and securely stored. We use strict procedurs and security features to try and prevent and unauthorised access.



2007 in brief

2007 was a busy year with 36 full restorations being completed, 14 PianoDisc systems were fitted in addition to all the case finishing and polyester work that we carry out on behalf of various companies including Linn Products.

The spring saw us undertaking a very interesting project on behalf of the National Trust. We were asked to carry out conservation work on the action and keyboard for an ornate 1906 New York built Steinway B, housed in the newly restored Lower Gallery at Anglesea Abbey. The abbey is hoping to run a series of concerts on the instrument over the coming years.

The summer bought the usual flurry of education institution work including instruments from The London School of Economics and Truro School.

In September the workshop team was joined by Sam McKay who qualified with first class honours from London Metropolitan University in June. She will be working directly under Barry in the action finishing and regulation department.

Caradine Piano Tuning Services has had a revamp to bring the two sides of the business together. The tuning vehicles are now emblazened with the new logo which will reinforce the company image along with other advertising, and can be seen out and about throughout East Anglia.

We would like to wish all our restoration, tuning and service clients past, present and future a very happy and prosperous New Year.

The Piano Gallery - Visit our showroom and view the beautiful array of pianos

Barry Caradine Piano Specialist
Bull Lane Ind Est, Acton, Sudbury
Suffolk CO10 0BD East Anglia
United Kingdom
+44 (0) 1787 312231